Digital Office Skills Course

WSQ: Essential Office Skills with Digital Tools

TGS-2024042318

Learn popular digital office tools like Microsoft Excel, ChatGPT and Zoom to optimise your office skills, productivity and performance at work.

Learn popular digital office tools like Microsoft Excel, ChatGPT and Zoom to optimise your office skills, productivity and performance at work.

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Human Resource Course Classroom
  • teaching

    Mode of Training:

    Classroom View Training location
  • stopwatch

    Duration:

    8 Hours (1 Day)
  • document-edit

    Mode of Assessment:

    Written & Practical Performance Assessment

Make your daily office tasks easier

Digital Tools & Platforms Covered

Who is this course for?

  • Individuals looking to upgrade their digital skills and employability
  • Professionals who want to boost efficiency through improved digital proficiency

Why Office Skills Matter?

Acquire essential digital office skills to streamline your daily routines and improve efficiency. Through this hands-on course, you will learn how to perform office tasks more efficiently. Gain practical skills in online research, email management, presentation creation, basic data analysis, and meeting organisation.

During the course, you’ll practice using a variety of digital tools like office software, online platforms, and AI. Gain valuable techniques and tips to simplify your work, boost productivity, and enhance overall performance.

Entry requirements

  • Min. 3 GCE ‘O’ Level Passes or WPL Level 5
  • Basic computer skills
  • Min. 1 year of work experience

What can you learn here?

  • Streamline tasks and boost efficiency with AI tools like ChatGPT and Gemini.
  • Improve research skills with search techniques and internet resources.
  • Craft clear, effective emails with professional email techniques and best practices.
  • Enhance data visualisation and analysis with Microsoft Excel features like Pivot Table.
  • Deliver impactful presentations by creating engaging decks with Microsoft PowerPoint.
  • Effectively manage schedules, meetings and conferences with online platforms like Zoom.

Practical Hands-on Activities

Business Communication

Craft business writing, emails, incident reports, and resumes effortlessly with AI tools

Enhance Presentations

Use Microsoft Designer to elevate your slides and create stunning presentations

Master Virtual Meetings:

Use digital tools for seamless video conferences and online meetings

Earn your Digital Office Skills Course Certificate

You will receive a certificate from Info-Tech Academy when you successfully complete the course, together with a WSQ Statement of Attainment.

Digital Office Course Certificate1
Digital Office Course Certificate2

Meet Your Trainers

Gain valuable insights and engage with certified trainers who bring years of expertise in training and industry knowledge.

Digital Office Course Trainer Kamal
Kamal

An HR and HRMS expert with IHRP candidacy, SHRM Advanced Diploma in HR Management and ACLP certification. Kamal blends strategic HR knowledge with practical training delivery.

Digital Office Course Trainer Elvin
Eleazar El Ng

Certified in both training and counselling, Eleazar creates transformative learning journeys. His background spans HR, leadership, and behavioural coaching for impactful results.

Digital Office Course Trainer Davian
Davian

Davian brings 9 years of global technology training experience and has guided 300+ companies in HRMS implementation. With over 200 hours of in-house training at Info-Tech, he excels in delivering engaging sessions and shares his passion for teaching by helping others develop new hobbies in his free time.

Earn AI Mastery Certificates

Professional Level

Basic AI skills to work smarter every day

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  • Complete this course and 1 more applicable course to earn this Professional Level certification
  • Achievable In 2 Training Days
Expert Level

Stronger AI capabilities to handle bigger work tasks

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  • Complete this course and 2 more applicable courses to earn this Expert Level certification
  • Achievable In 3 Training Days
Master Level

Full AI confidence to lead, guide, and improve work

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  • Complete this course and 3 more applicable courses to earn this Master Level certification
  • Achievable In 4 Training Days
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What our learners say about this course

The course has a good mix practical activities that made everything easier to understand and applicable. I picked up a lot of practical skills, like how to use gen AI to craft emails, generate presentation slides, and images. I’m currently in between jobs but this course has been a big help in boosting my confidence for job hunting.

It takes a special kind of trainer to connect with a diverse audience, and you’ve managed to create an inclusive, supportive environment where I am sure all of us feelss heard and valued. The way you’ve approached with kindness, empathy, and encouragement has made a lasting impression on me, as I have been out of touch with IT for almost a decade.

I was particularly impressed by your ability to break down complex concepts into manageable and engaging lessons. Your passion for the subject was contagious, and it inspired me to delve deeper into the material. The materials you shared helped to reinforce my understanding and made the content even more relatable.

Amazing place to learn as the trainer goes according to our pace. The trainer makes sure we understand and guide us throughout the 1-day course. He is also a very caring and kind person who shares a lot of other information that we can upgrade ourselves in future. Highly recommended academy for adult learners.

Trainer Elvin is approachable and encourages us to be hands on for this 1 day course to excel on our daily tasks.

Office Skills Course (FAQs)

You will be informed of the items to bring via a course confirmation email, which you will receive after registering for the course. Please note that laptops will be provided to all learners at no additional cost.

Office skills are essential abilities for performing tasks in an office effectively. They help individuals manage administrative duties, communicate efficiently, and use various software and tools to boost productivity. Key office skills include:

  • Computer literacy skills: Knowing how to use new and emerging software like generative AI.
  • Communication skills: Writing clear emails, create reports and communicate effectively
  • Organisation skills: Managing time, prioritising tasks and organising files.
  • Data management: Handling data and conducting data analysis using spreadsheets.
  • Scheduling: Using calendars and scheduling tools to plan and organise meetings, events, and tasks.
  • Presentation: Creating and delivering engaging presentations using software.

In a world dominated by technology and AI, digital upskilling is crucial to stay competitive in today’s job market. This course will teach you how to use popular digital tools to greatly enhance office skills, improve your performance and administrative efficiency.

By attending, you’ll gain valuable digital skills to enhance your daily tasks, reduce repetitive work, and boost productivity. You’ll also improve team collaboration and be better equipped for the modern workplace.

This course covers the AI tools, office software and online platforms commonly used in a modern office environment to enhance office tasks efficiency. They include ChatGPT, Gemini, Meta AI, Microsoft Excel, Zoom, Powerpoint 365 and more.

Learners must meet the following entry requirements to enrol in this course:

  • Possess a min. of 3 GCE ‘O’ Levels passes including English, or have Workplace Literacy (WPL) Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
  • Basic computer skills – ability to perform basic computer functions
  • Min. of 1 year of work experience

The training will be held at Info-Tech's premises, conveniently located at 80 Bendemeer Road. Our training rooms are designed to be conducive and promote active involvement and direct interaction between trainers and the learners.

Online version of this course is currently unavailable. However, we may have plans to hold an online class in the future. More details will be posted on our website once it is ready.

For self-sponsored individuals, you can select your preferred time slot for the class and register here. For corporate sign-ups, you may fill out our enquiry form here. Our advisors will contact you to verify your details, share available course dates, discuss eligible course grants, and provide the final nett fee for the course.

Learners must achieve at least 75% attendance for the course. They will also need to complete and pass the assessment of the course.

Learners who successfully complete the course will receive a certificate of completion issued by Info-Tech Academy and a WSQ Statement of Attainment.

Yes, besides our Essential Office Skills Course, we also have WSQ courses such as HR course (Advanced), Human Resource Management System Course (Basic), AI Course, and Accounting Course .