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Mode of Training:
Classroom View Training locations
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Duration:
16 Hours (2 Days)
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Mode of Assessment:
Written Assessment & Case Study
This course focuses on smart prompting techniques that improve the quality and consistency of AI-generated outputs. Learners will explore how prompt structure, context, and input quality influence results, and how small changes in instructions can produce very different outcomes. Through practical exercises, they will refine prompts, compare outputs, and learn how to generate responses that are more useful for real work tasks.
Attention is also given to critical evaluation of AI outputs. Learners will examine common limitations such as inaccuracies, weak reasoning, and bias, and develop a more careful approach to reviewing, improving, and applying AI-generated content in workplace settings.
Key Areas Covered in this AI Course
What can you learn here?
- Create structured prompts that improve the accuracy, relevance, and consistency of AI-generated outputs.
- Explain how generative AI works and how prompt design, context, and data quality affect results.
- Use generative AI for more complex tasks such as reasoning, content transformation, planning, and multi-step workflows.
- Review and refine AI outputs critically to improve quality, reliability, and usefulness.
- Identify the risks, limitations, and biases of AI and apply it responsibly in workplace settings.
- Use generative AI more effectively in daily work to improve productivity, communication, and decision-making.
Entry requirements
- Minimum 1 year of work experience in any sector
- WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
- Proficient in using computers and smartphone
Earn Your Generative AI Smart Prompting Certificate
You will receive a certificate from Info-Tech Academy when you successfully complete the course, together with a WSQ Statement of Attainment.
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