Negotiation Skills Course
WSQ: Master the Art of Business Negotiation for Career Growth
TGS-2025055004
Sharpen your negotiation skills and take control of workplace discussions. This course guides you through the essentials of preparing for business negotiations and applying proven techniques to reach successful outcomes. You’ll learn how to approach negotiations with confidence, clarity, and cultural awareness—skills that directly support your career growth.
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Sharpen your negotiation skills and take control of workplace discussions. This course guides you through the essentials of preparing for business negotiations and applying proven techniques to reach successful outcomes. You’ll learn how to approach negotiations with confidence, clarity, and cultural awareness—skills that directly support your career growth.
Negotiation Preparation & Goal Setting
Cross-Cultural Communication in Negotiation
Effective Negotiation Techniques
Post-Negotiation Review & Improvement
Established Organisations that Trust Info-Tech Academy
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Mode of Training:
Classroom View Training location
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Duration:
16 Hours (2 Days)
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Mode of Assessment:
Written Assessment & Case Study
Master the Art of Business Negotiation
Key Areas Covered in this Art of Business Negotiation Course
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Negotiation Preparation & Goal Setting
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Cross-Cultural Communication in Negotiation
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Effective Negotiation Techniques
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Post-Negotiation Review & Improvement
Who is this course for?
- Individuals looking to upgrade their business negotiation skills and employability.
- Professionals who are frequently involved in business negotiations with clients, suppliers, and partners, and are seeking to develop business negotiation skills.
Why Business Negotiation Skills Matter?
In today’s competitive business environment, strong negotiation skills can mean the difference between a win-win deal and a missed opportunity. Whether you're closing sales, managing vendors, or aligning internal teams, being a confident and strategic negotiator gives you the upper hand.
Entry requirements
- Minimum a NITEC certification or min. 2 years of work experience in any sector
- WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
- Proficient in using computers and smartphone
What can you learn here?
- Identify your goals and understand the importance of negotiation.
- Understand different negotiation styles, considering social and cultural factors.
- Prepare thoroughly with background research and clear plans.
- Master tactics like opening offers, handling difficult people, and using empathy.
- Use anchoring and framing techniques to find win-win solutions.
- Evaluate outcomes to improve future negotiations.
Practical Hands-on Activities
Assess your negotiation style
Review what makes negotiations succeed or fail using scenarios
Create a clear negotiation preparation plan
Practice negotiating in a live reole-play
Analyze a case study, plan tactics and outcomes, and present for feedback
Earn your Art of Business Negotiation Certificate
You will receive a certificate from Info-Tech Academy when you successfully complete the course, together with a WSQ Statement of Attainment.
Meet Your Trainers
Gain valuable insights and engage with certified trainers who bring years of expertise in training and industry knowledge.
A WSQ-certified trainer with 20 years’ experience in project management and employment law. Nigel specializes in helping businesses optimize operations through HRMS systems.
Certified in both training and counselling, Eleazar creates transformative learning journeys. His background spans HR, leadership, and behavioural coaching for impactful results.
An HR and HRMS expert with IHRP candidacy, SHRM Advanced Diploma in HR Management and ACLP certification. Kamal blends strategic HR knowledge with practical training delivery.
Davian brings 9 years of global technology training experience and has guided 300+ companies in HRMS implementation. With over 200 hours of in-house training at Info-Tech, he excels in delivering engaging sessions and shares his passion for teaching by helping others develop new hobbies in his free time.
Master the Art of Business Negotiation for Career Growth (FAQs)
Do I have to bring anything along for the class?
You will be informed of the items to bring via a course confirmation email, which you will receive after registering for the course. Please note that laptops will be provided to all learners at no additional cost.
Who should join this course?
Professionals involved in client, vendor, or partner negotiations looking to sharpen their negotiation skills and strategies.
What skills will I gain?
You will learn to set negotiation goals, manage cultural contexts, apply communication techniques, and document negotiation results for future improvements.
Do I need prior negotiation experience?
No, but a minimum of NITEC or 2 years in HR-related work and WPLN Level 5 language and numeracy proficiency is required.
How long is the course?
2-day classroom training (16 hours) with written assessment (short answer questions) and case study.
Are there government subsidies?
Up to 70% SkillsFuture subsidy for eligible participants.SkillsFuture Credits,UTAP, PSEA, SFEC, and Absentee Payroll support are also available depending on eligibility.
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TGS-2025055004
WSQ: Master the Art of Business Negotiation for Career Growth
Classroom (Info-Tech Office)
16 Hours (2 Days)
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