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Mode of Training:
Online/Classroom View Training locations
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Duration:
16 Hours (2 Days)
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Mode of Assessment:
Written & Case Study
Build AI agents that work for your business
Key Modules Covered in our Agentic AI with Claude Course
Tools covered in this course
Who is this course for?
- Beginner to intermediate — no tech background required
- Operations, Business analysts, and process specialists looking to automate multi-step workflows
- Tech professionals building practical AI agent solutions
- Product managers and consultants identifying high-value AI use cases
- Digital transformation practitioners ready to apply agentic AI in their roles
Build practical AI agents for real work
Build practical AI agents for real work
- Research and information-gathering agent
- Document processing agent
- Data lookup and analysis agent
- Multi-step workflow automation
- Agent connected to external tools/systems
Why These AI Skills Matter?
AI is moving beyond simple chatbots towards agents that can plan, make decisions and carry out multi-step tasks. Organisations that know how to design and manage these agents can reduce repetitive work, streamline processes and free teams to focus on higher-value activities.
This course equips learners to build practical Claude Agents for tasks such as research, document handling and data lookups, and connect them with tools and external systems for greater automation. Learners will also understand how to apply guardrails, human review and monitoring to keep AI agents reliable, responsible and suitable for real-world business use.
Entry requirements
- Minimum 1 year of work experience in any sector
- WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
- Proficient in using computers and smartphone
What can you learn here?
Understand agentic AI and Claude Agents, including how they differ from standard chatbots and where they can improve business productivity.
Design and configure reliable AI agent workflows using prompts, roles, goals, tools, memory and data sources.
Build and connect Claude Agents for research, document handling, data lookups and multi-step process automation.
Apply guardrails, human review and performance evaluation to support safe, reliable and responsible AI adoption.
Programme Overview
Foundations of Agentic AI and Workflow Design
Foundations of Agentic AI and Workflow Design
- Explain the concepts, capabilities, and business applications of agentic AI, including how Claude Agents differ from generative AI.
- Design agent workflows that combine instructions, tools, memory, context, and data sources to support business task execution.
- Apply prompt engineering techniques to optimise Claude Agent performance through strategic instruction design and refinement.
Building and Deploying Claude Agents
Building and Deploying Claude Agents
- Build and configure Claude Agents for tasks such as research, document handling, and data lookups.
- Integrate Claude Agents with tools and external systems to automate multi-step workflows while implementing guardrails and review mechanisms.
- Develop responsible AI strategies and governance practices to support ethical and compliant Claude Agent deployment.
Earn Your Agentic AI with Claude Certificate
You will receive a certificate from Info-Tech Academy when you successfully complete the course.
Meet Your Trainers
Gain valuable insights and engage with certified trainers who bring years of expertise in training and industry knowledge.
AI Agentic Course (FAQs)
Do I need to bring a laptop?
No need. We will provide laptops for hands-on practice during the class.
Are there course fee subsidies available?
Yes. Eligible Singapore Citizens and PRs enjoy up to 70% SkillsFuture subsidy, plus additional support schemes (SFEC, Absentee Payroll for employers).
View Full Pricing
How is this Agentic AI course different from a generative AI course?
Generative AI courses typically focus on using AI to produce content or answers. This course goes further, teaching you to build autonomous agents that can execute workflows, connect to external tools and data sources, and complete tasks independently.
Who is the Agentic AI course best suited for?
It's designed for a range of roles, including operations and business analysts, tech professionals building AI solutions, product managers and consultants identifying AI use cases, and digital transformation practitioners.
Do I need prior experience with Claude or other AI tools?
No prior experience with Claude, ChatGPT, or Gemini is required, as the course introduces these tools within the syllabus itself.
What will I be able to do after completing this Agentic AI course?
You'll be able to understand agentic AI concepts, design and configure AI agent workflows, build and connect Claude Agents for tasks like research and data lookups, and apply guardrails and human review for responsible AI deployment.
Are there any entry requirements for the Agentic AI course?
Yes, participants should have at least 1 year of work experience in any sector, meet WPL Level 5 proficiency (based on average Reading, Listening, Speaking, and Writing scores), and be comfortable using computers and smartphones.
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